okttt Privacy Policy — How We Handle Your Personal Information

When you register for an account on okttt, we collect the personal information you provide directly — this includes your full name, date of birth, email address, mobile number, and your preferred payment method details such as your GCash or Maya account information. We also collect information that is generated automatically when you use the platform, including your device type, browser version, IP address, and session activity logs. This technical data helps us keep the platform running smoothly, detect unusual activity, and improve the overall experience for players across the Philippines. If you contact us for support, we may also retain records of that communication to help resolve your query and improve our service. We only collect the information that is genuinely necessary to operate your account, process your transactions, and meet our legal obligations — we do not ask for data we do not need. All information collected is stored securely and handled in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines.

The personal data we collect is used primarily to create and manage your account, verify your identity, process deposits and withdrawals in Philippine pesos, and provide you with access to the games and features available on the platform. We also use your information to communicate with you about your account — for example, to send transaction confirmations, security alerts, or responses to support requests you have submitted. Your data helps us monitor platform activity for signs of fraud, money laundering, or other prohibited conduct, which protects both you and the integrity of the platform as a whole. We may use aggregated, anonymised data to analyse how players interact with the platform so we can make improvements — but this data cannot be used to identify any individual player. We do not use your personal information to send unsolicited marketing messages, and we will never sell your data to advertisers or unrelated third parties. Any use of your data beyond what is described in this policy will only occur with your explicit consent or where required by Philippine law.

okttt does not sell, rent, or trade your personal information to any third party for commercial purposes — full stop. There are, however, specific circumstances in which we may share your data with trusted partners who help us deliver the service. These include payment processors such as GCash and Maya, who need certain account details to complete your transactions securely, and identity verification providers who assist us in confirming that players meet our eligibility requirements. We may also share information with regulatory authorities, law enforcement agencies, or courts in the Philippines if we are legally required to do so — for example, in connection with an investigation into fraud or financial crime. Any third party that receives your data on our behalf is bound by strict confidentiality obligations and is only permitted to use your information for the specific purpose for which it was shared. We do not share your data with other gaming platforms, marketing companies, or data brokers. If a change in our business structure — such as a merger or acquisition — would affect how your data is handled, we will notify you in advance and explain your options.

We retain your personal data for as long as your account remains active and for a reasonable period afterwards to comply with our legal and regulatory obligations — typically up to five years following account closure, in line with Philippine financial record-keeping requirements. Once your data is no longer needed, it is securely deleted or anonymised so it can no longer be linked back to you. We use industry-standard security measures to protect your information, including encryption of data in transit, secure server infrastructure, and access controls that limit who within our organisation can view your personal details. Despite these measures, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your okttt account and to keep your login credentials confidential. If we ever become aware of a data breach that affects your personal information, we will notify you and the relevant Philippine authorities as required by law. Your security is something we take seriously, and we continuously review and update our practices to stay ahead of emerging threats.

As a player based in the Philippines, you have specific rights over your personal data under the Data Privacy Act of 2012, and okttt is committed to honouring those rights in full. You have the right to request access to the personal information we hold about you, to ask us to correct any inaccurate or outdated details, and to request the deletion of your data where it is no longer necessary for us to retain it. You may also object to certain types of processing — for example, if you believe your data is being used in a way that is not consistent with this policy or with your original consent. If you wish to exercise any of these rights, you can reach us using the contact details provided on this site, and we will respond to your request within a reasonable timeframe. Please note that some requests may be subject to legal limitations — for instance, we may be required to retain certain transaction records for regulatory purposes even after an account is closed. We will always explain clearly if a limitation applies to your specific request, and we will do our best to accommodate your preferences wherever possible.

We may update this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or improvements to the platform. When we make significant changes, we will publish the updated policy on this page and update the "last updated" date shown at the top. For changes that materially affect how we use your personal data, we will make reasonable efforts to notify you directly — for example, through a notice on the platform or via the contact details associated with your account. Your continued use of okttt after any update is published constitutes your acceptance of the revised policy. We recommend bookmarking this page and checking it periodically, especially before making a deposit or updating your account details. If you have any questions about this policy or how it applies to your account, visit our FAQ page or get in touch with us directly using the contact information available on this site.